Kyle is awesome! He works his butt off running the place while his grandfather is out. He's a pro with car keys (laser cut, transponders, and the keys w/buttons), mailbox/house, skeleton keys, etc. They pretty much have every key imaginable and if there's a problem, he can fix it. This is his family business that I highly recommend! (They also have the best selection of fun coated house keys, key chains, sports lanyards, hide a keys, etc that I've seen compared to other places!).